People like Ashley Swafford and Lauren Allen, both visually impaired with families, heavily rely on TARC3 for transportation needs and worry about the impact on low-income families if the fare change goes into effect.
It's all part of an overall TARC effort to improve reliability throughout the entire system.
Carrie Butler's resignation is effective Dec. 31.
They're asking councilmembers to remove her from the position.
The service says wait times and routes will likely be impacted.
TARC said it continues to work on its ongoing driver shortage with increased benefits and a wage increase.
She testified before Metro Council on Tuesday.
Metro Council President David James says the city has been dropping the ball when it comes to how disabled residents get to appointments and around town — specifically with TARC3.
English, along with other riders stood in solidarity with the Metro Disability Coalition at Jefferson Square in Louisville Saturday afternoon to speak on the many issues they face with TARC3 and the lack of services provided to them.
They plan to protest near Metro Hall on Saturday.