LOUISVILLE, Ky. (WDRB) — Duke Energy is helping customers beat the heat this summer without driving up prices.
The utility is offering qualifying customers up to $250 as a credit on their account as part of its Summer Energy Assistance Credit Program.
Duke is pledging $350,000 in financial assistance to Hoosiers. The company said it helped more than 2,500 households with nearly $530,000 in energy bill assistance last summer and winter.
"Our Summer Energy Assistance Credit Program is available to help Hoosiers with seasonal bills that can go up with increased energy use, similar to what we experienced over the last couple of weeks," Duke Energy Indiana President Stan Pinegar said in a news release Thursday. "We work hand in hand with local community action agencies to connect our customers with this financial support, and we also offer additional programs and tools to help manage energy use when the summer heat plays a large role in what customers see on their bills. We encourage any customer struggling to pay their electric bill to take advantage of these tools and immediately contact our customer service team."
To see if you're eligible for the credit, contact your local Energy Assistance Program. If you're unsure who your service provider is, click here.
Other tools and resources available to customers to help save on their energy bills include: A payment assistance finder; Usage alerts that tell customers how much electricity they are using and its cost halfway through their billing cycle; A "Smart Usage Option" that helps customers save by shifting typical household chores to times when there is less demand for power; Free Home Energy House Calls; Installment payment plans.
To learn more about how to manage energy use and save on your electric bill, click here.
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