FILE - In this Thursday, April 16, 2020 file photo, a logo at the entrance of Amazon, in Douai, northern France. (AP Photo/Michel Spingler, File)
FILE - In this Thursday, April 16, 2020 file photo, a logo at the entrance of Amazon, in Douai, northern France. (AP Photo/Michel Spingler, File)
One of the key benefits of the $129.99 Prime membership is free, two-day shipping. However, many customers are now complaining that items that once took two days are now taking six days or more.
Amazon upended the US brick-and-mortar department store model built by companies like Sears and J.C. Penney. Now, the e-commerce giant reportedly has plans to open physical stores that resemble the concept it's helping to crush.