The Kentucky State Office Building in Frankfort, Ky.
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Call center workers were not fully trained and unable to resolve claims as thousands in the state wait for unemployment.
Out of work and out of money as the COVID-19 pandemic rages on, Kentucky Democrats and Republicans said the situation is getting dire for some of the the people they represent.
More than eight months after the COVID-19 pandemic began, the Kentucky Labor Cabinet said nearly 85,000 unresolved unemployment claims remain.
