Unemployment - Investigates
Kentucky still uses the same decades-old system in 2024, but the state agreed in May to a six-year, $55.5 million contract with Deloitte Consulting to replace the antiquated technology.
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The new system under Deloitte is being hailed as the savior of an antiquated process, and the state said it will implement safeguards to protect against what the current system has become.
There are about 7,900 active unemployment claims in Kentucky, and it can take eight to 12 weeks just to get an unemployment claim approved and even longer to get a check in the mail.
Kentucky's unemployment insurance system that was overwhelmed by record waves of unemployment claims during the COVID-19 pandemic is in the midst of its first overhaul in 40 years.
