LOUISVILLE, Ky. (WDRB) — Jefferson County Public Schools shut down its bus help-line Tuesday.
The 485-RIDE phone number went live a week before school started for parents to call with transportation-related questions.
It was meant to be available for two and a half weeks. A JCPS spokesperson said they weren't getting any calls.
If you have bus problems, JCPS recommends calling your child's school or the district's transportation office.
🚌 485-RIDE NOW CLOSED | The JCPS 485-RIDE Bus Hotline has closed for the 2026-27 school year. JCPS families who have transportation-related questions can reach out to their child's school for assistance or check out https://t.co/44gmMh1AGa for frequently asked questions and… pic.twitter.com/sZ2KcTzUNq
— JCPS (@JCPSKY) August 11, 2026
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